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The Goal of Process Improvement

“A chain is only as strong as its weakest link.” The theory of constraints builds off the weakest link proverb to help you identify the weakest link in a process. By fixing that link, you can strengthen the entire process.…

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Practicing Empathy & EQ

  How do you respond when people you care about tell you they’re going through something difficult? Sometimes, despite our best attempts to provide comforting words, what we say can make the person feel worse instead. The result: a slump,…

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Top Takeaways from the TeamStrength Leadership Workshop 2022

People stay based on how much they trust their boss. Leaders drive retention by creating one-on-one trust with their employees. Managers/bosses are on the menu every night. What are your employees going home and talking about at the dinner table?…

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TeamStrength Leadership Workshop 2022 Summary & Action Items

Dick Finnegan, CEO of C-Suite Analytics, opened with a focus on employee retention. The Challenge: 1. There is no one-size fits all solution to turnover – takes a combination of leaders 1-1 relationship to team members and HR processes like…

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The Happy Secret to Better Work

The formula is clear: work harder, then you’ll be successful, then you’ll be happier. Our society’s formula for success and happiness is broken. Now for the good news. Based on the findings in The Happiness Advantage: if you reverse the order…

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